Terms and conditions and privacy policy

Zimbabwe Business Index (PRIVATE SECTOR ONLY)

Last Updated: Friday 2 January 2026

Zimbabwe Business Index, hereinafter may also be referred to as "zimbusinessindex.co.zw", "We", "Our", "Us" is a privately operated commercial directory.

This Platform:

Exclusively lists private companies, private institutions, and private entities
Does not collect, host, manage, duplicate, or mirror any government or public-sector databases
Does not publish information relating to public servants, civil service staffing, or government human capital
Does not interact with, maintain, or replace official government records

Any submission relating to:

Government ministries,
Local authorities,
Parastatals or state-owned enterprises,
Public service employees or government-managed human capital

is prohibited and may be removed immediately without notice.

Agriculture & Agri-Business (Private Entities Only)

Terms & Conditions

Listings in this category are restricted to privately owned farms, agribusinesses, and agricultural enterprises.
Zimbabwe Business Index does not verify land ownership, farming practices, production volumes, certifications, or compliance with agricultural regulations.
All engagements are private commercial arrangements. The Platform assumes no liability for losses, crop failure, livestock issues, or contractual disputes.

Privacy Notice

Business information submitted is publicly visible by consent of the submitting private entity.

Manufacturing & Industrial Services

Terms & Conditions

Only private manufacturing companies and industrial service providers are permitted.
Zimbabwe Business Index does not inspect production facilities, verify quality standards, or guarantee supply capacity or timelines.
The Platform is not responsible for product quality, delivery outcomes, or commercial disagreements.

Privacy Notice

Submitted business information is publicly displayed as provided.

Construction & Real Estate

Terms & Conditions

Listings must relate to privately owned construction companies, developers, contractors, and real estate businesses.
The Platform does not confirm licenses, title deeds, planning approvals, or regulatory compliance.
Users must conduct independent due diligence before engaging any listed entity.

Privacy Notice

Business contact and profile information is publicly accessible.

Transport, Logistics & Automotive

Terms & Conditions

This category is limited to private transport operators, logistics firms, and automotive businesses.
Zimbabwe Business Index does not verify vehicle condition, insurance status, roadworthiness, or operating licenses.
The Platform is not liable for accidents, delays, service failures, or losses.

Privacy Notice

All submitted listing data is public by consent.

ICT, Telecommunications & Technology

Terms & Conditions

Only private technology and ICT service providers may be listed.
Zimbabwe Business Index does not warrant software security, system performance, or data protection practices.
Users engage listed providers at their own discretion and risk.

Privacy Notice

Business information submitted is publicly displayed.

Professional Services (Private Practices Only)

Terms & Conditions

Listings are restricted to private professional practices (legal, accounting, consulting, advisory, etc.).
Zimbabwe Business Index does not confirm licensing, registration, or professional standing.
The Platform does not provide advice and is not liable for professional services rendered.

Privacy Notice

Professional business details are visible as submitted.

Health, Wellness & Pharmaceutical (Private Facilities & Providers Only)

Terms & Conditions

Only private clinics, laboratories, pharmacies, wellness centres, and healthcare providers are permitted.
Zimbabwe Business Index does not verify medical licenses, treatment quality, or regulatory approvals and does not provide medical advice.
No patient data is collected.

Privacy Notice

Business contact information is publicly visible.

Education & Training (Private Institutions Only)

Terms & Conditions

Listings are limited to privately owned schools, colleges, training institutions, and academies.
Zimbabwe Business Index does not accredit institutions, verify qualifications issued, or guarantee employment outcomes.

Privacy Notice

Institution details are displayed as provided.

Financial Services (Private Entities Only)

Terms & Conditions

Only private financial service providers may be listed.
Zimbabwe Business Index does not give financial advice, guarantee returns, or assess regulatory compliance.
Users must independently verify credentials and licenses.

Privacy Notice

Business details are public with submission consent.

Tourism, Hospitality & Events

Terms & Conditions

Listings apply to privately owned tourism operators, lodges, hotels, and event service providers.
The Platform does not guarantee pricing accuracy, availability, or service quality.

Privacy Notice

Submitted information is publicly visible.

Retail, Wholesale & E-Commerce

Terms & Conditions

Listings are for private retail and commercial trading businesses only.
Zimbabwe Business Index is not party to transactions and bears no responsibility for sales disputes, warranties, or refunds.

Privacy Notice

Business information is made publicly available by consent.

Media, Advertising & Creative Industries

Terms & Conditions

This category is restricted to private media houses, agencies, and creatives.
Zimbabwe Business Index does not guarantee creative outcomes, performance metrics, or intellectual property enforcement.

Privacy Notice

Listing data is publicly displayed.

Non-Profit & Organizations (Private / Independent Only)

Terms & Conditions

Only privately registered, independent organizations may be listed.
Zimbabwe Business Index does not audit finances, certify legitimacy, or validate fundraising activities.

Privacy Notice

Organization details are public by submission consent.

Exclusion Clause

Zimbabwe Business Index does not collect, host, manage, or publish:

Government databases

Public service records

State-owned enterprise data

Government human capital or staffing information

Any attempt to submit such data may result in immediate removal and account restriction.

Terms & Conditions and Privacy Policy - Select Specific Categories

Roadside Services

These terms outline rules and responsibilities that apply when listing or accessing roadside assistance providers on our platform. By registering or using our directory, you agree to operate transparently, professionally, and in full compliance with Zimbabwean road service regulations.

Terms & Conditions

Eligibility: Only verified roadside service providers (tow truck owners, mobile mechanics, tire services, etc.) operating within Zimbabwe are eligible to register.
Accuracy of Information: All information submitted for listing (business name, contact details, service descriptions, coverage areas) must be accurate and up-to-date.
Service Quality: Listed businesses must maintain high service standards and professional conduct with customers referred via our platform.
No Liability: Zimbabwe Business Index acts solely as a directory service. We do not operate, control, or guarantee any roadside assistance services.
Listing Updates: Providers agree to promptly update their listings if contact details or services change.
Removal of Listings: We reserve the right to remove or suspend any listing that receives consistent complaints or is found to be misleading.
Fees & Payment: If applicable, all subscription or listing fees must be paid in full for active visibility.

We collect business registration details, contact info, and limited location data solely for listing and communication purposes.
No personal customer data is shared publicly without consent.
Cookies may be used to improve user experience and site analytics.
Service providers can request edits or removal of their data at any time.
All stored data complies with Zimbabwe’s Data Protection Act and international standards.

Bus Tours & Hire

These terms and conditions govern the use of our Bus Tours and Hire listings. They ensure that all registered bus operators, tour companies, and users understand their rights, obligations, and responsibilities while using our platform to promote or find transport tour services across Zimbabwe.

Terms & Conditions

Listings are open to bus operators offering local or tourist transport and hire services.
All vehicle details, images, and routes submitted must be accurate and lawful.
Zimbabwe Business Index does not manage bookings or collect payments — all transactions occur directly between the customer and listed operator.
Operators must ensure all buses are roadworthy, insured, and compliant with Zimbabwean transport laws.
Misleading claims or false advertising will lead to suspension or removal.

Collected operator information (routes, fleet details, contact numbers) is used for directory display only.
We use website cookies and tracking analytics to improve user experience.
We never sell or disclose personal data to third parties without permission.
Listing owners can update or delete information upon request.

Chauffeur Services

These terms and conditions explain the standards and requirements for listing and using chauffeur services on our platform. Our goal is to promote trustworthy, professional, and high quality transport services while protecting both service providers and clients from misuse and misrepresentation.

Terms & Conditions

Chauffeur listings must represent legitimate, licensed transport providers.
Drivers must maintain professionalism, punctuality, and safety at all times.
Zimbabwe Business Index is not liable for service delays, accidents, or disputes arising between customers and listed chauffeurs.
Businesses agree to provide accurate pricing, vehicle type, and service coverage info.
We reserve the right to verify business legitimacy before approving listings.

Information collected includes driver/company details, phone numbers, and service descriptions.
We use this data solely for publication on the directory and internal analytics.
All contact forms are encrypted for privacy.
Users can request data deletion anytime via our support email.

Event Hiring Services

These terms and conditions defines the guidelines for businesses and clients engaging through our directory for listings and searching of listed event hiring service businesses. We aim to maintain a transparent, safe, and efficient platform that connects event suppliers with individuals and organizations planning special occasions across Zimbabwe.

Terms & Conditions

Listings are open to all event suppliers (tents, décor, catering, sound, etc.).
All products or services promoted must be lawful and accurately described.
Zimbabwe Business Index does not guarantee bookings or manage payments.
Businesses must provide clear pricing or quotation terms where applicable.
Inappropriate or fraudulent listings will be permanently removed.

We collect contact details, company descriptions, and images of event setups
We do not share or resell data to third parties.
Data collected is used strictly for directory display and promotional analytics.
Businesses retain the right to modify or remove their listings.

Taxi Services

This section outlines the terms and conditions for all taxi operators and users accessing our Taxi Services directory. It sets out the expectations for professionalism, accuracy, and lawful operations to ensure passengers find safe and reliable taxi services nationwide.

Terms & Conditions

Taxi operators listed must be licensed and in compliance with Zimbabwean transport regulations.
All fare details, routes, and availability info must be accurate.
Zimbabwe Business Index does not handle fare payments or dispute resolutions.
We reserve the right to verify and approve listings before publication.
Any misuse or false representation may lead to immediate suspension.

Taxi companies’ names, contact numbers, and operational zones are collected for listing purposes only.
We never collect passenger or ride data.
All information shared with us remains secure and confidential.

Panel Beating Services

These terms and conditions govern your registration and use of the panel beaters directory operated by Zimbabwe Business Index. By registering as a panel beater, you agree to comply with these terms.

Terms & Conditions

Eligibility: only legally registered businesses or certified auto repair professionals are eligible to register on the platform.
Registration and listings: you are responsible for providing accurate and up-to-date information about your business. False, misleading, or incomplete details as defined by the registration form may result in removal of your listing.
Content ownership: you retain ownership of your business information and media (such as logos or images) submitted to the platform. However, by submitting content, you grant us non-exclusive, royalty-free license to display, sponsor and promote your listing for greater customer reach.
Conduct: panel beaters must conduct their businesses ethically and professionally. Any fraudulent behavior, customer complaints, or misuse of the platform may lead to suspension or permanent removal.
Limitation of liability: Zimbabwe Business Index is not responsible for disputes between customers and panel beaters, nor does it guarantee the performance or quality of listed businesses. The platform serves solely as a directory service.

We collect information you provide during registration, including business name and contact address, service descriptions and images, registration/trading certificate, location and operating hours.
We retain your data as long as your listing remains active.
You may request update or deletion of your data at any time by contacting us.

Intercity Bus Services

Here, we define the policies that govern how intercity bus companies are listed and how users interact with our directory. These terms are designed to ensure safe, transparent, and compliant intercity travel connections across Zimbabwe.

Terms & Conditions

Listings are restricted to licensed intercity bus operators.
Companies must display accurate routes, schedules, and ticketing information.
Zimbabwe Business Index is not responsible for ticketing errors, delays, or cancellations.
Operators agree to maintain safe and legal transport operations.

Business and route details are stored for directory visibility only.
Contact data is used for customer inquiries through our secure platform.
No customer ticketing data is stored on our site.

International Bus Services

These terms and conditions govern the listing and use of international bus services featured on our platform. They help maintain accuracy, safety, and legal compliance for companies operating cross-boarder routes from Zimbabwe to other destinations within the region.

Terms & Conditions

Only licensed cross-border transport providers are eligible for listing.
All advertised destinations and departure schedules must be accurate.
Zimbabwe Business Index is not involved in visa, customs, or border processes.
Businesses are fully responsible for compliance with regional travel laws.

We collect minimal business data to display listings (name, contacts, routes).
Cookies and analytics tools help us improve site performance.
No sensitive personal information is shared externally.

Photographers & Videographers

These terms define the responsibilities of creative professionals who list their services, ensuring that all uploaded content, descriptions, and communications remain accurate, lawful, and respectful of intellectual property rights.

Terms & Conditions

Creatives must own the rights to all content (photos, videos) submitted.
Listings may include links to portfolios or social media handles.
Zimbabwe Business Index is not liable for copyright infringement of submitted work.
Clients engage directly with listed photographers — we do not mediate projects or payments.

Collected data includes names, services, contact info, and sample media.
We do not sell or redistribute creative content without consent.
Uploaded media remains the sole property of the creator.

Car Rental services

These terms and conditions outline rules for businesses and individual listing car rental services on our platform. They are designed to promote trust, safety, and transparency between rental providers and clients seeking reliable transport solutions across Zimbabwe.

Terms & Conditions

Only registered car rental companies and verified private owners may list.
All vehicles must meet legal and safety requirements in Zimbabwe.
Zimbabwe Business Index is not responsible for contract disputes, damages, or accidents.
Rental rates and vehicle details must be clearly and accurately stated.

We collect business and contact information for directory use.
Financial details are never collected or stored on our servers.
Cookies and analytics improve the performance and reach of listings.

Hotels, Lodges, & Guesthouses

This section explains the expectations and requirements for accommodation providers listed on our platform. It ensures that all hotels, lodges, and guesthouses maintain accuracy, legality, and integrity while connecting with travelers through our directory.

Terms & Conditions

Hotels, lodges, and guesthouses listed must be duly licensed.
Photos, room details, and rates must be accurate and updated regularly.
Zimbabwe Business Index is not a booking agent and does not handle payments or disputes.
False listings or repeated complaints will lead to removal.

Collected hotel data (name, address, photos, contact info) is for listing only.
We use secure systems to protect sensitive business information.
No guest data is collected or stored by our website.

Traditional Cuisines Restaurants

These terms and conditions apply to all restaurants and eateries listed under our Traditional Cuisines directory. They ensure that every listed business operates legally, provides accurate information, and upholds quality standards that represent the richness of Zimbabwean culinary culture.

Terms & Conditions

Restaurants listed must operate legally under Zimbabwe’s food service regulations.
Menu items and pricing displayed must be accurate and updated regularly.
Zimbabwe Business Index does not handle food orders or payments — only listings.
Misleading or fake listings will be permanently removed.

Collected restaurant data (menu, address, contact) is used strictly for display.
We use cookies to enhance customer browsing experience.
We do not collect financial or customer order data.

Universal clauses (applicable to all categories)

All users agree not to misuse the website, post offensive content, or violate applicable laws.
We use your information to create and manage your business listing, display your services to potential customers, communicate updates, promotions, or support information.
Listings must comply with Zimbabwean advertising and business operation laws.
Zimbabwe Business Index reserves the right to modify or update these Terms & Policies at any time.
Continued use of the website constitutes acceptance of the updated terms.
We do not sell or rent your personal data. Information may only be shared with customers viewing the directory, service providers assisting in platform operations (under strict confidentiality)

Terms & Conditions — Human Capital Directory

The Human Capital Directory (“the Directory”) is a feature of Zimbabwe Business Index that allows job-seeking individuals (“Users”) to create private profiles accessible only to companies (“Verified Employers”) that have registered, been verified, and logged into the Website.

By creating a profile, accessing, or using the Directory, Users agree to be bound by these Terms & Conditions.

Eligibility

Users must be at least 18 years old and legally eligible to seek employment.
Users agree to provide accurate, truthful, and complete information.
The Website reserves the right to reject, suspend, or delete any profile that violates these Terms.

Purpose of the Directory

The Directory is intended solely as a private employment-matching service.
Profiles are not visible to the public and can only be viewed by Verified Employers after approval.
The Website does not guarantee employment, job offers, hiring outcomes, or responses from employers.

User Responsibilities

Users agree that they will:

Provide correct and updated professional information.
Not upload illegal, defamatory, fraudulent, misleading, or copyrighted content they do not own.
Not impersonate another person or misrepresent qualifications.
Not attempt to access employer accounts, other user accounts, or restricted areas of the Website.

Website Rights & Disclaimer

The Website may edit, suspend, or remove a profile at its sole discretion.

The Website is not responsible for:

hiring decisions made by employers,
misuse of information by employers,
communication between Users and employers,
job offers, employment terms, or disputes arising between Users and employers.

The Website provides the Directory “as is” without warranties of any kind.

Limitation of Liability

Users agree that Zimbabwe Business Index and its operators will not be held liable for:

loss of job opportunities,
misuse or unauthorized use of profile information by employers,
technical failures, downtime, or data breaches beyond reasonable control,
inaccuracies in employer or user information.

Maximum liability under any circumstance shall not exceed the total amount paid (if any) by the User.

Data Access by Verified Employers

Only employers who have been verified and are logged into approved accounts may view User profiles.
The Website does not control how employers use the information once accessed, but encourages ethical and lawful use.
Users acknowledge and consent that their information will be shared only with Verified Employers for recruitment purposes.

Termination of Profile

Users may request deletion of their profile at any time.

The Website may terminate a profile without notice if:

the User violates these Terms,
fraudulent or false information is detected,
the profile is not renewed.

Changes to Terms

The Website may update these Terms at any time. Continued use of the Directory constitutes acceptance of the updated Terms.

This Privacy Policy describes how the Website collects, uses, stores, and protects personal information submitted by Users who register their profiles in the Human Capital Directory.

By creating a profile, Users consent to the data practices described below.

Information We Collect

We may collect the following information provided by Users:

Full name
Contact details
Curriculum Vitae (CV) and employment history
Educational qualifications
Skills, certifications, and professional experience
Industry or job category
Any other information voluntarily provided for employment purposes

How We Use Your Information

Your information is used exclusively to:

Present your professional profile to Verified Employers seeking candidates.
Improve Website functionality and user experience.
Communicate with you regarding your account or updates.
Maintain security and prevent fraudulent activity.

We do not sell, rent, or publicly display your personal information.

Who Can Access Your Information

Verified Employers: Your profile is only visible to approved, authenticated employers with legitimate recruitment needs.
Website administrators: Limited access strictly for technical and operational purposes.
Legal authorities: Only if required by law, court order, or for the protection of legal rights.

Your profile will never be visible to the general public.

User Control & Rights

Users may:

Access and update their information at any time through an administrator,
Request correction or deletion of personal data,
Request account closure,
Withdraw consent to data processing (which will result in profile deletion).

Data Security Measures

We take reasonable and industry-standard measures to protect your data, including:

restricted administrative access,
secured servers,
encrypted connections (where available through our host).

However, Users acknowledge that no system is 100% secure, and the Website cannot guarantee absolute protection from unauthorized access.

Data Retention

Information is retained for as long as:

the User maintains an active account, or
is necessary to fulfill the purposes stated in this Policy.

Users may request deletion at any time.

Sharing Information With Employers

By submitting your profile, you consent to:

Your information being shared only with registered, verified companies seeking employees.
Employers potentially contacting you using the details provided.

The Website is not responsible for:

employer actions or decisions,
misuse of information by employers once accessed,
communication between Users and employers.

Updates to This Privacy Policy

This Policy may be updated periodically. Users will be notified of significant changes via the Website. Continued use of the Directory indicates acceptance of the updated Policy.

Contact Information

For questions, corrections, or data removal requests, contact Zimbabwe Business Index.